F.A.Q.

What Stream Decks are supported?

We currently support:

  • Stream Deck XL
  • Stream Deck
  • Stream Deck Mobile

I don’t have a stream deck, can I use my phone?

Fortunately Elgato also has a stream deck solution for iOS & Android. See Elgato’s website about Stream Deck Mobile for more information. We have custom profiles for each airplane so you can use Stream Deck Mobile without any issues.

Does the license cover MSFS 2020, Prepar3D & X-Plane?

Yes, when they come available you can download the latest update and install the Prepar3D & X-Plane plugins + profiles.

Help, my camera buttons are not working?

We haven’t figured out why, but in some cases Stream Deck needs to be run in Administrator mode for the camera commands to be functional.

Help, only the camera buttons are working?

This usually means that the plugin wasn’t installed correctly. Quit Stream Deck by going to the task bar (bottom right),right click on the Stream Deck icon and choose “Quit Stream Deck”. Then open the flightdeck-plugin.exe to start the installation. After the installation is finished restart the Stream Deck application or restart your computer and the commands should work fine. If not, send us an e-mail at land@flightdeck.to and we’ll be happy to assist.

Can I create my own layouts?

Yes, the plugin comes with a custom SimConnect action which allows you to link buttons to specific aircraft buttons/actions and/or present the feedback from a system/button.

Can you add Plane XYZ?

We’re always happy to take a look, please fill in the form at the bottom of this page or send us an e-mail at land@flightdeck.to.

Is the plugin open source?

Yes, the plugin is completely open-source. See our Github repository for the codebase. The profiles however, are not open source, so please do not redistribute them.

The FlightDeck plugin is a continuation of the excellent work done by https://github.com/nguyenquyhy/Flight-Tracker-StreamDeck. If you’re just interested in the plugin and not the custom profiles I really advice you to check them out or download our continuation of that code and encourage you to create your own custom profiles.

I’m a content creator, can I get a free copy to review FlightDeck?

Off course, fill in the form below or send us an e-mail at land@flightdeck.to with your website and/or channel details and we’ll be happy to provide you with a free copy.

I’m from the United Kingdom, why can’t I purchase FlightDeck?

Unfortunately due to the new tax rules following Brexit, it’s not longer possible for us to sell to customers located in the United Kingdom. The UK government requires us for all sales below 135 GBP to separately register for a VAT number and file separate VAT returns for sales in the UK, this creates such an extra administrative burden that it’s no longer feasible for a product like this. We apologize and hope that the UK will change these tax rules to make it easier for EU companies to sell products to the UK.

Do you have another question?